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Old 10-20-2003, 05:20 PM
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Subject: About Sears




I assume you have all see the reports about how Sears is treating its reservist employees who are called up? By law, they are required to hold their jobs open and available, but nothing more. Usually, people take a big pay cut and lose benefits as a result of being called up...


Sears is voluntarily paying the difference in salaries and maintaining

all benefits, including medical insurance and bonus programs.


Suggest we all shop at Sears, and be sure to find a manager to tell

them why we are there so the company gets the positive reinforcement it well deserves.







So I decided to check it out before I sent it forward. I sent the

following email to the Sears Customer Service Department:



I received this email and I would like to know if it is true. If it is,

the Internet may have just become one very good source of advertisement

for your store. I know I would go out of my way to buy products from Sears

instead of another store for a like item even if it was cheaper at the other store.





Here is their answer to my email......................

Dear Customer,

Thank you for taking the time to let us know of your support for our actions regarding our associates who have been called into active duty. We thought our actions were simply the right thing to do, so we have been pleasantly surprised by the tremendous surge of support from you and so many other Americans.

Yes, Sears has extended its program of military pay differential to 24 months. This includes allowing Sears reservists who are full-time employees to continue participating in the company's life insurance, medical and dental programs, if they choose. The company will also hold a comparable position for these individuals for up to five years.

This is not an unusual policy change for Sears. We have extended the pay differential many times in the past, including for Operation Desert Storm and, more recently, for reservists called to serve in Croatia.

Sears has a heritage of commitment to families and home. This is a difficult time for military families, and we are proud to be able to take these actions to demonstrate support for our many co-workers who are serving our Nation.

Sincerely,
The Employees of Sears, Roebuck and Co.





Sears Customer Care

[email protected]

1-800-349-4358




Please pass this on to all your friends, Sears needs to be recognized

for this outstanding contribution and we need to show them as Americans, we

do appreciate what they are doing for our military,
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