I've seen the 'live' version of "Internet help desk" before, but now there's a "studio" version, set in an office, with an employee training a new guy.

Received the following message about both today:


Ironically, the "studio" version is actually hosted on Apple's mac.com, while the live version is still on their own site (I say ironically because of the punchline at the end of both versions of the skit).