04-22-2005, 09:46 AM
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pixie of the wood
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Join Date: Apr 2004
Posts: 10,575
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introduce yourself, of course, speak clearly and in terms the cusomer will understand, be polite, avoid saying um and ya know too much, use their names occasionally (not alot, then it just sounds condescending), don't ever interrupt and always follow through on what you say or promise.
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