to use the chat room all you need to do is click ont he little "chat now" button at the top of the web page... only catch is that I think that this is either a VisualBasic or Java based chat room and that means that you browser will have to be somewhat recent to keep up with all the changes that have come along... you also need to have the browser set up to allow these types of applications to run (which they are by default, but at many companies are turned off as they are potential security holes)...

other than that it should work