Cobalt---When I ran my motorcycle business,I would have the
customer,fill out a work order saying generally what they wanted done.On the work order,would be their home phone #,etc.That way,if I encountered anything that would be expensive work,They
could OK it&partially prepay itThat way,they weren't suprised by the extra expense,plus all of my money & time wasn't tied up.In that business,you can't keep everything in stock unless you're rich!That's why the "Big"guys make it and the little guys don't!
Honesty has a hard time competing with money! Irish

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Irish---Better to be dead & cool,then alive & uncool!
(Harley Davidson & the Marlboro Man)