Originally Posted by Cheyanne

OK. I thought of this thread today at work.

I found myself ta-da'ing the Rocky theme as I went to fix this idiot secretary's computer. Every time she calls, the "issue" is the end-user, not the network, equipment, software. And no matter how I try to educate her on simple troubleshooting to do prior to demanding that I see her in person rather than remote into the computer she still INSISTS that it is a network problem. I typically spend at least 30 minutes with her because once I am there, she demands that I check out EVERYTHING to make sure she won't have the problem again. She should be banned from using a computer....


This time the reason her computer wasn't working was because she didn't turn the monitor on....