Apparently, people are taking complaints to the next level. I have mixed feelings about this. It's nice to have resolution to a situation in which you truly were wronged, but I don't necessarily agree with this tactic.

I got $8.00 worth of coupons from Quaker today that is good for a wiiiiiiiiiiiiiiiiiiiiiiide variety of their product line not just the oatmeal.

Did you know they own Gatorade?

I was not aware of that.

Now I'll always be checking my Gatorade for lumps... thanks Lil. :p

Jack: You are NOT either a Lesbian!

Rosie: Yes I am!

Jack: Ok, then say something in Lesbian.

Rosie: "Home Depot"

Jack: OMIGOD! You ARE a Lesbian!!

(Sorry, I had to repeat that. I think it was an episode of Will and Grace. I think of that exchange and get the giggles every time I go to HD)

Anyway...
I have spent more than a year nesting in my adopted new state, and now that the place is mine, (the bank's) I am redecorating, and I spend a lot if time in home stores. And I see lots of other Lesbian couples doing the same.

The closest home store is HD, which was my favorite before coming here. Now I go to Lowe's, even though it is slightly further away.
I am talking about this one particular store.
It seems no one cares.
It is hard to find help, they don't know what they have in stock, and I was left waiting for 1/2 hour at the Interior Door desk while they paged "the guy who knows all about that". I got mad, and got up and left, Leigh running after, watching for signs of incipient violence on my part.
I behaved.
This time.
Another time I took back a garage shelf unit because half of it was missing, the box had been opened and then taped shut before I bought it.
Their response was "but you opened it!
I am not sure how I was to know it was missing half the pieces without opening it. Anyone want half a metal wall shelf?

They (HD) wanted an extra fee to deliver my door, which Lowe's did not. (a door will NOT fit inside a small car!) Lowe's simply arranged to have their contract installer pick up the door at the store at no extra charge.

I am going to kick the next person who looks down from above his beer gut and says "Yah sure little lady? Can't yur husband come 'n and hep y'all out"? Where he gets kicked is best left as an mental exercise for the reader.

HD definitely has a local problem with condescension. I do not deal well with condescension. Next time he gets his ears, toes and testes handed to him on a platter.
Another buffoon in the air conditioning department was not too helpful.
I wanted to replace the floor registers with new ones. They didn't have the right size. Instead of offering to see if they could be ordered, he sneered "no one uses THAT size anways" I pointed out that they SOLD register boxes in that size, and didn't carry the matching floor registers!
His reply? "Oh." Then he WALKED OFF, never to return.

The garden staff are entirely different. They are polite, helpful, and know EVERYTHING about landscaping in what turns out to be a subtropical environment.
They carry stuff out to my car and refuse a tip. They do look down my blouse, but that's OK, I enjoy it, it's fun. (for me it is, let's not argue)

Hardware- sucks
Garden- a delight.

Again, it is just this one store, but I have noticed that my stock in HD has had a LOT of problems mostly related to management.
Attitude comes from the top, I think.


:curse:

WW

I find it very interesting...if used properly, as the last resort rather than the first, it seems a very effective way to get Big Corporate where they live...my daddy told me years ago one angry consumer in the right place can undo all the positive advertising a company can make...